Shipping policy
Photo Serge LLC Shipping Policy
1. Overview
At Photo Serge LLC, we are committed to providing our customers with a smooth and efficient shipping experience. Our shipping policy outlines the procedures and delivery time-frame to ensure that our customers receive their orders in a timely and reliable manner.
2. Delivery Time-Frame
We strive to deliver all orders within 7-10 business days after the order has been confirmed and payment has been received. Please note that this time-frame is an estimate and may be subject to delays due to unforeseen circumstances, such as carrier disruptions, inclement weather, or high order volumes.
3. Shipping Charges
Shipping charges will be calculated based on the size, weight, and destination of your order. These charges will be displayed at checkout, allowing you to review and confirm the shipping costs prior to completing your purchase.
4. International Shipping
Photo Serge LLC ships to select international destinations. International shipping charges, taxes, and duties are the responsibility of the customer and are not included in the item price or shipping cost. Delivery times for international orders may vary depending on the destination country's customs clearance process.
5. Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact our customer support team immediately support@photoserge.com. We will work with the carrier to resolve the issue and, if necessary, send a replacement order or issue a refund.
6. Order Cancellations
If you need to cancel your order, please contact our customer support team support@photoserge.com as soon as possible. We will do our best to accommodate your request; however, once an order has been processed and shipped, we cannot guarantee that it can be canceled.
By placing an order with Photo Serge LLC, you agree to our shipping policy and the terms outlined above. If you have any questions or concerns regarding this policy, please do not hesitate to contact our customer support team support@photoserge.com.
1. Overview
At Photo Serge LLC, we are committed to providing our customers with a smooth and efficient shipping experience. Our shipping policy outlines the procedures and delivery time-frame to ensure that our customers receive their orders in a timely and reliable manner.
2. Delivery Time-Frame
We strive to deliver all orders within 7-10 business days after the order has been confirmed and payment has been received. Please note that this time-frame is an estimate and may be subject to delays due to unforeseen circumstances, such as carrier disruptions, inclement weather, or high order volumes.
3. Shipping Charges
Shipping charges will be calculated based on the size, weight, and destination of your order. These charges will be displayed at checkout, allowing you to review and confirm the shipping costs prior to completing your purchase.
4. International Shipping
Photo Serge LLC ships to select international destinations. International shipping charges, taxes, and duties are the responsibility of the customer and are not included in the item price or shipping cost. Delivery times for international orders may vary depending on the destination country's customs clearance process.
5. Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact our customer support team immediately support@photoserge.com. We will work with the carrier to resolve the issue and, if necessary, send a replacement order or issue a refund.
6. Order Cancellations
If you need to cancel your order, please contact our customer support team support@photoserge.com as soon as possible. We will do our best to accommodate your request; however, once an order has been processed and shipped, we cannot guarantee that it can be canceled.
By placing an order with Photo Serge LLC, you agree to our shipping policy and the terms outlined above. If you have any questions or concerns regarding this policy, please do not hesitate to contact our customer support team support@photoserge.com.